Privacy Policy

Effective Date: November 18, 2025

Last Updated: November 18, 2025

Introduction

Welcome to Drewett and Co ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, make purchases, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide when you:

Create an account or make a purchase
Subscribe to our newsletter
Contact us with questions or feedback
Participate in surveys or promotions

This information may include:

Contact Information: Name, email address, phone number, shipping address, billing address
Payment Information: Credit card numbers, billing information (processed securely through our payment processor)
Account Information: Username, password, purchase history, preferences

Information We Collect Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity:

Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages viewed, time spent on pages, links clicked, referring website
Location Information: General geographic location based on IP address
Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies (see our Cookies section below)

How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To process and fulfill your orders, including payment processing, shipping, and customer service
Communication: To send order confirmations, shipping notifications, and respond to your inquiries
Marketing: To send newsletters, promotional offers, and updates about our products and services (you can opt out at any time)
Service Improvement: To analyze website usage, improve our products and services, and enhance user experience
Security: To protect against fraud, unauthorized access, and other security threats
Legal Compliance: To comply with applicable laws, regulations, and legal processes

How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We share information with trusted third-party service providers who help us operate our business:

Payment Processors: To securely process credit card and other payment transactions
Analytics Services: To analyze website traffic and user behavior (e.g., Google Analytics)
Shipping Carriers: To deliver your orders
Email Service Providers: To send newsletters and marketing communications

These service providers are contractually obligated to use your information only for the purposes we specify and to protect your information.

Legal Requirements

We may disclose your information if required by law, legal process, or to:

Comply with legal obligations or respond to lawful requests from public authorities
Protect our rights, property, or safety, or that of our users or the public
Detect, prevent, or address fraud or security issues

Business Transfers

If Drewett and Co is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

Remember your preferences and settings
Understand how you use our website
Provide personalized content and advertisements
Analyze website performance

Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly (e.g., shopping cart, checkout)
Performance Cookies: Help us understand how visitors interact with our website
Functional Cookies: Remember your preferences and personalize your experience
Marketing Cookies: Track your activity to deliver relevant advertisements

You can control cookies through your browser settings. Please note that disabling certain cookies may limit your ability to use some features of our website.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request that we correct inaccurate or incomplete information
Deletion: Request that we delete your personal information (subject to certain exceptions)
Opt-Out: Unsubscribe from marketing emails or opt out of certain data collection practices
Data Portability: Request a copy of your data in a structured, commonly used format

To exercise these rights, please contact us at info@drewettandco.com.

California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Secure Socket Layer (SSL) encryption for data transmission
Secure payment processing through PCI-compliant payment processors
Regular security assessments and updates
Restricted access to personal information by authorized personnel only

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

International Users

Our services are primarily intended for users located in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: Drewett and Co via Email: info@drewettandco.com

By using our website, you acknowledge that you have read and understood this Privacy Policy.